This Shipping Policy applies to physical products purchased through the Chupy’s online store.

Order Processing. Orders are processed as promptly as reasonably practicable. Processing times may vary because of inventory, holidays, promotions, order volume, or other circumstances.

Shipping Availability. Shipping availability and applicable shipping charges, when offered, are presented during the purchase process. If a product is unavailable for delivery to a particular destination, the order may not be accepted for that destination.

Delivery Times. Delivery estimates are estimates rather than guarantees. Carrier delays, weather, holidays, address problems, and circumstances outside Chupy’s control may affect delivery times.

Incorrect Addresses. Customers are responsible for providing an accurate shipping address. Customers should contact Chupy’s as soon as possible if an address needs to be corrected before shipment.

Damaged or Missing Orders. If an order arrives damaged or appears to be missing, contact Chupy’s promptly with the order number and relevant photographs or documentation so the issue can be investigated.

For shipping questions, contact Chupy’s Car Care & Detailing at (863) 221-3380.